Director, Single Family Housing

Position Summary:

The position of Director, Single Family Housing, provides direction and leadership for the single family lending functions of the Authority, providing support and management to managers and their teams for Servicing, Sales, Underwriting, Loan Operations and Capital Markets, Quality Assurance and Default.  As part of the Authority’s Senior Leadership team, the Director Single Family participates in cross-functional, organizational and strategic planning activities and decision-making. 

Required Knowledge, Skills and Abilities (“Must Haves”):

• Single family lending originating, underwriting, servicing, and default management
• Knowledge of and experience working in capital markets for single family loans
• Knowledge of compliance, risk management and quality control processes and procedure
• Attention to detail, and ability to troubleshoot for process improvement
• Excellent verbal and written communication skills
• Problem solving skills and ability to work under pressure
• Successful prioritizing and management of work projects

Desired Personal & Professional Attributes:

• The highest level of professionalism, stewardship, and integrity in executing the Director, Single Family Housing role in alignment with WHEDA values
• Demonstrated leadership skills that inspire and motivate others
• Collaborative style and skill in building teams and developing people
• Balanced processing and respect for differing/disparate perspectives
• Authentic and transparent communicator

Essential Duties and Responsibilities:

• Directs and leads single family professionals responsible for origination processes, (including underwriting) and servicing (including default management) of WHEDA’s single family loan portfolio; analyzes emerging trends and identifies key market indicators; oversees and periodically evaluates products and lending strategy for relevance and effectiveness.
• Directs and leads single family professionals responsible for developing, building, and managing relationships with WHEDA’s lending partners. This includes coordinating and delivery of training to these partners as well as responding to inquiries and resolving issues. 
• Directs and leads single family professionals who are responsible to work, in conjunction with Finance to establish pricing, selling and bond strategies, as well as performing loan processing and post-closing functions. Ensures compliance with applicable laws, regulations and investor requirements.
• Directs and leads quality assurance professionals responsible for ensuring  compliance with applicable laws, federal, state, and local laws, regulations, codes, standards, contracts, and WHEDA program requirements, including interpretation and impacts of new or changing regulations; analyzing emerging trends to ensure high quality loan portfolio through the use of loan level audits; general oversight to ensure oversight with investor requirements for servicing the single family portfolio.
• Performs  supervisory duties, including hiring, training and coaching, performance evaluations, and corrective action. Ensures that employees follow policies and procedures; maintaining a healthy and safe working environment.

Measures of First Year Success:

• Establish a leadership style and culture within WHEDA SFL Team that is positive, inclusive and collaboration-focused
• Retain key staff, fill any gaps that prevail and forestall any incidences of regretted losses
• Build, cultivate and grow relationships with the Wisconsin lending community and industry stakeholders
• Partner and participate with WHEDA Leadership Team Meetings and initiatives
• Grow WHEDA’s SFL products, solutions, influence and impact within Wisconsin lending community

Education Requirments:

• Bachelor’s degree in Business Administration, Finance, Real Estate, Economics, Accounting, or a closely related field AND 10 years of significant successful experience in a leadership role with supervisory responsibility and demonstrated career progression in portfolio management, asset management, or lending services, OR equivalent combination of education and experience

Madison, Wisconsin

A cosmopolitan medium-sized city of more than 260,000; Madison is uniquely situated on an isthmus between the area's two largest lakes, Mendota and Monona – a setting which offers impressive beauty, a compact and vital metropolitan area and a wide range of recreational activities.

Home to the University of Wisconsin-Madison, Madison also boasts more than 15,000 acres of sparkling lakes and beaches, as well as 260 parks. You'll find a cultural hub and plenty to do in Madison amid this scenic backdrop in the state capital of Wisconsin.

Madison consistently ranks as a top community in which to live, work, play, and raise a family.

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